Refund policy

At FLEXIBARE, we want you to be happy with your purchase.

Returns
We accept return requests within 30 days of delivery. Items must be unused, unworn, and returned in their original condition and packaging.

To request a return, please contact our customer support team before sending your item back. Returns sent without prior approval may not be accepted.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us with photos or videos of the issue. We’ll review your request and provide an appropriate solution.

Non-Returnable Items
For hygiene and safety reasons, certain personal-use or intimate products may not be eligible for return once opened or used.

Refunds
Once your approved return is received and inspected, we’ll notify you of the refund status. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations
Please contact us as soon as possible if you need to cancel an order. Once an order has been processed or shipped, cancellation may no longer be possible.

Contact Us
For return, refund, or cancellation questions, please contact FLEXIBARE Customer Support through the contact information listed on our website.